I’ve been a loyal customer of Intuit since 1990 or 1991 - clear back to the DOS Quicken days. I’ve also upgraded regularly, and expensively. I’ve cursed their inexcusable database design, I’ve watched their software hermaphrodite itself converting from the Windows to the Mac version in late 1999, and wrote some scripts to massage the data files to make the upgrade work; I’ve put up with unexplicable crashes, spinning Apple Beachballs, and wierdisms ad nauseum.
Tonight, they have taken advantage of my patience once too often. I sent some payments via Quicken Bill Pay; QBP sends back a withdrawal notice for their service charge; tonight, that service charge posting wiped out my opening register balance, with obvious ill effects on my current bank balance.
Luckily, I had a backup, and was able to retrieve the opening balance number, and all is now well in financial-land.
I’m through putting up with being treated this way. Is there any Mac-compatible financial software that I can use to replace Quicken? I’m finding out.
At least, the Justice Department had the good sense to disallow Intuit’s acquisition by Microsoft a few years back.
-k-
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2 Comments
Hi:
first, are you using the latest release? This is R3.
Second, i too have had a burp or three when downloading transactions…one goes bad back six months ago and throws the balance into a tizzy.
I’m still running both Quicken 2004 and Q-06, doing a ccard update to the 2004 account.
This way i can look at two registers at once and compare, and was able to trace the transaction that went weird.
Foob
I’m using Q 2006. That was a forced upgrade from Q 2004 so that Quicken Bill Pay would still work. I had to upgrade by 10/31 to continue using QBP, and had no problems until now.
Totally bizarre, but typical Intuit, unfortunately.
-k-