I’ve found it helpful after opening a support ticket, to follow up with a few e-mail notes to be added to the ticket. This causes activity in the ticket queue, and hopefully lets the support guys know they’re not dealing with someone who just fell off the yam wagon.
Sounds good, anyway. Or maybe some of the BOFH karma that I’m sometimes guilty of, has come back to bite me.
-k-
: Your header graphic is pretty.
: What the hell is this?
: test the wall
| November 21, 2008, 6:52 pm | |
 |
Mostly cloudy current temperature: 32°F |
| Forecast November 21, 2008 |
day |
Partly sunny with flurries 41°F wind speed: 18 mph NW Windgusts: 38 mph |
night |
Mostly cloudy with flurries 23°F wind speed: 16 mph WNW Windgusts: 34 mph |
| Forecast November 22, 2008 |
day |
Mostly sunny 40°F wind speed: 11 mph WNW Windgusts: 22 mph |
![[Valid Atom 1.0]](http://www.quietvoice.org/wp-images/valid-atom.png "Validate my Atom 1.0 feed")
